Finger Frame
Legal

Terms of Service

Last updated 11 August 2026 · Applies to Finger Frame for iPhone and to fingerframeapp.com

These terms are the agreement between you and us about using Finger Frame. They are written to be read, not to be impressive. The parts most likely to matter to you are 4 — credits, 5 — refunds and 7 — what you make.

The agreement

Finger Frame is provided by [LEGAL ENTITY NAME], [REGISTERED ADDRESS] ("we", "us", "our"). By downloading or using the app you agree to these terms. If you do not agree, do not use the app; if you have already bought credits and no longer agree, stop using it and contact us.

Our Privacy Policy explains what happens to data and forms part of this agreement. Where the two documents overlap, the Privacy Policy governs how data is handled.

If we ever change these terms materially we will say so in the app before the change takes effect, and continuing to use the app after that date is how the new version is accepted. Changes never apply retroactively to something you have already done or already bought.

Who may use the app

You must be at least 13 years old, and old enough where you live to agree to a contract on your own behalf, or have a parent or guardian agree for you. Some optional features require you to confirm you are 16 or older; see the Privacy Policy.

You may not use the app if you are located in, or ordinarily resident in, a country subject to a comprehensive US or UK trade embargo, or if you appear on any government list of prohibited or restricted parties.

Your licence to the app

We grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use one copy of the app on Apple devices you own or control, as permitted by the App Store Terms of Service. That is all it is: the app and everything in it — code, shaders, the style catalogue, the built-in prompts, artwork, sounds, the name and the logo — remain ours or our licensors'.

You agree not to:

Credits

Generative styles cost real money to run, so the app meters them in credits. One credit is two seconds of generative rendering, on any generative style: there is no premium rate and no per-style weighting, so a style that costs us ten times more to run costs you exactly the same. Time is rounded up to the next whole credit, so a three-second take costs the same two credits as a four-second one. The five on-device styles consume no credits and never will.

What a credit is

A credit is a prepaid, consumable licence to use the rendering service for a metered amount of time. It is a limited licence, and it is expressly not:

Credits have no monetary value outside the app. You may not sell, trade, gift, auction or transfer them, and any attempt to do so voids them.

How credits are consumed

Credits are deducted as a session runs — one credit for every two seconds, the same rate for every generative style, rounded up to a whole credit at the end. If a session ends early — you drop your hands, the network fails, the app is interrupted — you are charged for the time that actually ran and no more. If our provider fails and returns nothing usable for a session, tell us and we will restore the credits that session consumed.

Credits do not expire. We may change how much rendering time a credit buys if our own costs change; if we do, we will show the new rate in the app, it applies only to sessions started after it takes effect, and it never retroactively reduces a balance you have already bought.

Your balance is held on our server, not on your phone. It is kept as a ledger of movements — credits added by a purchase or a referral, credits spent on a recording — and the number the app shows you is a cache of it, so that a balance is visible offline. The two are reconciled whenever you have a connection, and where they disagree ours is the one that counts. We keep it that way round deliberately: a balance a device could write for itself would be a balance anyone could mint.

Because the ledger belongs to the account you sign in to and not to the handset, signing in with the same Apple Account on a new phone brings your unspent balance with it, and reinstalling does not spend it. What Apple does not do is restore consumable purchases, so if a purchase was taken and the credits never arrived — a payment that completed while you were offline, a sign-in that never linked — email us with your App Store receipt and we will put it right.

Purchases and refunds

Credits are sold as in-app purchases. Apple is the merchant of record: Apple takes the payment, issues the receipt and handles billing. We never see your card details.

Because Apple bills the transaction, Apple also handles refunds. We cannot issue a refund for an App Store purchase ourselves. Request one at reportaproblem.apple.com or through Apple Support, under Apple's refund policy and applicable law.

Beyond Apple's own policy and your non-excludable legal rights, credit purchases are final and non-refundable, and we do not offer refunds for credits you have already spent, for having changed your mind about a style, or for output you did not like. Generative models are probabilistic: an unexpected result is not a defect.

If you are a consumer in the UK or EU: you normally have 14 days to withdraw from a purchase of digital content. Because credits are usable immediately, by completing the purchase you ask us to begin supplying them at once and acknowledge that you therefore lose that right of withdrawal once they are delivered to your balance. Nothing here limits your rights if the service is faulty, not as described, or not supplied with reasonable care and skill.

Acceptable use

This applies to what you point the camera at, what you type as a prompt, and what you do with the video afterwards. Some of it is our rule; some of it is imposed on us by the AI providers we send frames to, and by their models' own safety systems.

You must not use the app to create, record, share or attempt to generate:

You also must not:

Because the app's whole point is to restyle whatever is in front of the camera, we cannot review what you make before you make it. That means this section is your responsibility, not a filter we operate. Where a shared video is reported to us, we can and will look at it and remove it.

What you make, and who owns it

Yours stays yours

You keep whatever rights you have in the video you record, in the footage the camera captured, and in the prompts you write. We claim no ownership of them. We do not use your recordings to train models, and we do not use them in our own marketing unless you separately and specifically agree.

The licence you give us

If — and only if — you choose to share a video, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, transcode and transmit that video for the limited purpose of serving it at the share link you asked us to create, and to the people who open it. That licence lasts as long as the video is shared and ends when you unshare it or when it expires. It exists so that hosting the file is lawful, and for nothing else.

You confirm that you have the rights and permissions needed for what you share, including the agreement of anyone recognisable in it.

AI output: what we can and cannot promise

Generative styles produce output from a machine learning model, and that has consequences worth stating plainly:

Sharing and share links

A share link (www.fingerframeapp.com/c/<slug>) is unguessable but public to anyone who has it. There is no password, and links get forwarded. Do not share anything you would mind a stranger seeing.

Shared videos expire automatically after 30 days. To unshare sooner, email the link to founders@fingerframeapp.com and we will do it — there is not yet a control for this inside the app. We may remove a shared video without notice if it breaks section 6, if we are required to, or if keeping it exposes us or a third party to harm — and we will tell you when we do, where we can.

We do not guarantee that a shared video will remain available for the full period, so keep your own copy. The original recording is already on your phone; that is the copy to treat as the real one.

The referral programme

The app may offer credits for inviting somebody who then records their first video. It is a promotion, not a contract for payment, and these rules apply.

We may investigate referral activity, and we may withhold, reverse or cancel credits, disable a referral code, or terminate access where we reasonably conclude these rules were broken — including reversing credits already granted, and credits already spent, in which case the balance may go negative until it is corrected. Reversal is limited to credits awarded through the programme; we do not touch credits you paid for.

Our reasonable determination of abuse is final, though you may of course ask us to look again and we will. Referral credits carry the same conditions as any other credits (section 4), have no cash value, and cannot be transferred. We may change, suspend or end the programme at any time; ending it does not remove credits you have already properly earned.

Availability and changes

We aim to keep the service running but we do not promise any level of uptime. Generative styles depend on third-party model providers, and those providers can be slow, unavailable, or can change or withdraw a model entirely, with or without warning to us.

We may add, change or remove styles, change credit rates for new sessions, change session length limits, and modify or discontinue features. If we discontinue the generative service altogether and you hold unspent purchased credits, we will either provide a comparable way to spend them or refund the unspent portion of the price you paid, at our option, to the extent the law allows and Apple's systems permit.

Disclaimers

To the fullest extent the law allows, the app and the rendering service are provided "as is" and "as available", without warranty of any kind, express or implied, including any implied warranty of merchantability, satisfactory quality, fitness for a particular purpose, accuracy, or non-infringement.

In particular we do not warrant that the gesture will be detected in every lighting condition or by every hand, that rendering will keep up with any given frame rate, that output will match what you had in mind, or that the app will be free of faults.

If you are a consumer, nothing in this section removes the statutory rights you have that cannot be excluded. In the UK, that includes your rights under the Consumer Rights Act 2015; in the EU, the equivalent national implementations. If a term here conflicts with such a right, that right wins and the rest of these terms still stand.

Limits of liability

To the fullest extent the law allows:

None of the above limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for anything else that cannot lawfully be limited or excluded. Some jurisdictions do not allow some of these exclusions; where that is so, they simply do not apply to you.

You agree to indemnify us against third-party claims and reasonable costs arising from your breach of section 6, your infringement of someone's rights, or content you shared — except to the extent the claim results from something we did wrong. This does not apply to the extent consumer law in your country prevents it.

Suspension and termination

You can end this agreement at any time by deleting the app. We may suspend or terminate your access to the rendering service, disable a referral code, or remove shared content if you materially breach these terms, if we are legally required to, or to prevent harm — proportionately, and with notice where giving notice is possible and safe.

If we terminate for a serious breach, unspent promotional credits are forfeited. Unspent credits you actually paid for will be refunded pro rata where the law requires it. On termination, the sections that by their nature should survive — 4, 7, 11, 12, 14 and 16 — survive.

Governing law

These terms are governed by the law of [JURISDICTION], and the courts of [JURISDICTION] have non-exclusive jurisdiction. If you are a consumer, you keep the benefit of any mandatory protection of the law of the country where you live, and you may bring proceedings in your own local courts.

Terms Apple requires

Apple requires the following to be part of any licence for an app distributed through the App Store. They are Apple's terms, reproduced here because they have to be:

General, and how to reach us

These terms and the Privacy Policy are the entire agreement between us about the app. If a court finds part of them unenforceable, the rest stays in force. Our not enforcing something immediately does not waive our right to enforce it later. You may not assign this agreement; we may assign it to a successor of our business, on notice, without reducing your rights.

Questions, complaints and reports of abusive content go to the support address. Anything about your data — deleting it, unsharing a video, a copy of what we hold — goes to the founders' address, which is the route the Privacy Policy publishes for it:

support@fingerframeapp.com  ·  founders@fingerframeapp.com  ·  [POSTAL ADDRESS]